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Help Center
Using ROH
New to ROH
Getting Started
Using ROH
Dashboard
Bookings
Payments
User Management
Invite a User
Using ROH
Access tools, guides, and expert tips to help you leverage our software.
How to Transfer a Booking
Dashboard
Sales Dashboard: Overview
Payments Dashboard: Invoices
Payments Dashboard: Bookings
Payments Dashboard: Primary Accounts
Payments Dashboard: Overview
Property Overview: Sales Director
What Are ROH Rewards and How to Redeem Them
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Bookings
How to Create a Booking
How to Create a New Invoice
Using ROHbot to Automate Booking Creation
What to Do After ROHbot Creates Your Booking
How to Create a Booking Without ROHbot
How to Send a Contract
Card on File Requests
How to Create a Primary Account
How to Rename Uploaded Documents
Managing Duplicate Bookings
Can't Find the Booking You’re Looking For?
Best Practices for Contract Management
Troubleshooting Email Issues
Weekly Roundup Email
Need to Send a Document to a Client?
How to Upload Files to Booking Documents
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Payments
How to Charge a Card on File
How to Download a PDF of the Payment Receipt
How to Start a Refund
Payments and Bank Holidays
Refunds to Cancelled or Expired Cards
Save Card on File During Invoice Payment
Understanding and Resolving Declined Payments
Mark an Invoice as Paid Outside ROH
Canceling a Refund
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