Learn more about the options your customers will have to pay their invoice.
Payment Options
Based on the initial account setup with your customer success manager, your customers may have one, or all, of the following payment options when they receive an invoice:
- E-Check (ACH)
- Credit Card
- 4 monthly payments
Getting paid frequently asked questions
How do I get paid after a customer pays their invoice?
Once a customer pays an invoice, ROH will transfer the full amount of the invoice to your bank account within 3 business days.
How does 4 monthly payments work?
If the customer chooses to pay using the 4 monthly payment option, ROH will manage the monthly payment schedule and collection, while you receive payment for the amount of the full invoice within 3 business days of the first installment payment.
Does 4 monthly payments impact the customer's credit score?
If your customer chooses to pay via 4 monthly payments, it does not affect their credit score. ROH does not run credit checks.
Do customers pay interest or fees if they pay via 4 monthly payments?
There are no interest or fees to your customer if they choose to pay via 4 monthly payments.